Thank you for shopping with Heath Routes. We strive to ensure your orders are delivered promptly and efficiently. Please review the following shipping policy for details on processing, shipping times, and delivery options.
1. Shipping Destinations
Heath Routes offers shipping to both domestic and international destinations. Please note that delivery availability may vary depending on the country or region.
2. Shipping Fees
- Shipping charges are calculated based on the order’s size, weight, and destination.
- Exact shipping costs will be displayed at checkout before completing your order.
3. Processing Times
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays are processed on the next business day.
4. Delivery Options and Times
We provide the following shipping options:
- Standard Shipping:
- Domestic: 5-7 business days
- International: 7-21 business days
- Expedited Shipping: Delivery time and fees vary by location and will be displayed at checkout.
Delivery times are estimates and may be affected by factors beyond our control, such as weather, customs, or carrier delays.
5. Tracking Information
Once your order is shipped, a confirmation email with a tracking number will be sent. You can track your order using the provided link or on our website.
6. Lost or Damaged Shipments
If your package is lost or arrives damaged, please contact us
- We will initiate an investigation with the carrier.
- Depending on the findings, we will offer a replacement or refund as appropriate.